Lorraine Naughton_OpinionPiece_SalonSmartHUB

Green – your colour of choice this Christmas?

It may be a time for giving, but think of the planet this festive season, when you’re bedecking spaces, planning parties, and adding sparkle on the daily. Lorraine Naughton, owner of OB-1 Hair, and winner of the Most Wanted 2023 Sustainability Hero award, believes in making merriment but with a watchful eye on extravagance and […]

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Samantha Cusick HUB

Samantha Cusisk: F*%ked up…but fixed it!

Our HUB ‘F*%ked up…but fixed it!’ series asks salon and barber shop owners to get real with us about a mistake they’ve made in their business and the steps they took to secure a solution. Prepared to share this time is Samantha Cusick, owner of Samantha Cusick London and co-founder of Stā Studios. Here’s her […]

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Ten tips for building a top-notch team

Want a tight team you can trust? From group goal setting and training day diversification, to prioritising togetherness and even being vulnerable (yes, that includes you, boss!), salon director, Debbie Currie, shares her 10 top tips Building a team that’s happy and productive, strong and united – a squad you can trust, to take care […]

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My advice on… Apprenticeships

Robert Eaton, art director at Russell Eaton Hair, shares how his team finds, manages, and keeps hold of its apprentices, with the long game in mind. His perspective, like others in the industry, is crucial to ensuring we entice and retain the next generation of talented stylists. What are the biggest challenges in finding apprentices […]

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On The Floor: the apprentice edition

Get the lowdown on apprenticeships, from young apprentices, in Creative HEAD’s latest On The Floor report  With apprentice numbers in free fall across many industries, the government is in the throes of implementing a ‘radical rethink’. Employers have been given a direct role in designing new qualifications, funding for substandard qualifications is being scrapped, and when […]

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Nicholas Nicola, founder of Allertons

My advice on… Consultations

Could you be overlooking an essential tool to help you better connect with clients? Nicholas Nicola, founder of salon group Allertons, says possibly! Drawing on time spent behind beauty counters in department stores like Harvey Nichols and Selfridges, and now with salon sites in John Lewis stores, Nicholas shares advice on why carefully curated consultations […]

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Steph Stevenson: F*%ked up…but fixed it!

Our HUB ‘F*%ked up…but fixed it!’ series asks salon and barber shop owners to get real with us about a mistake they’ve made in their business and the steps they took to secure a solution. Letting us in on her business learning curve is Steph Stevenson, founder of HNB Hair and Beauty Spa in Poole. […]

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