Salon Smart returned to London’s Chain and Buoy Stores this month, buzzing with positivity and resolve. The vibe was alive with talks and discussions covering a range of topics, ranging from shifting expectations – from consumers and of employers, to the importance of deeper client engagement and the value of better financial planning. Presenting to a room packed with salon and barber shop owners and managers, our speakers spoke openly and honestly, and shared invaluable advice and fresh thinking on business.

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