On Sunday 27 September 2020, Salon Smart went LIVE stream – and we recorded the lot! Access to 20 inspiring and educational sessions is at your fingertips. Ready when you are…

20 SESSIONS AVAILABLE NOW £35 +VAT BUY NOW 

PACKAGE INCLUDES:

WELCOME
Given by Creative HEAD publisher Catherine Handcock 2min 4sec

APPRECIATION SOCIETY
Mindfulness matters now, more than ever before. Join Lions Barber Collective founder Tom Chapman as he talks about the importance of being aware of the people around you, rallying during tough times, and the advantages of being more open and collaborative. 19min 27sec

WHAT DOES MOVING ON MEAN TO YOU?
Armed with the latest industry data, Monica Teodoro, general manager of L’Oréal Professionnel in the UK and Ireland, explores what the future may look like for you and your business. 14min 49sec

BRINGING UP BUSINESS
What is the goal for your business? To change? To grow? Simply to be seen? The owner of Bad Apple salon group, Gavin Mills, reveals how to implement new structures, new guidelines and new marketing strategies while ensuring your brand identity remains intact. 22min 51sec

THE CREATIVE HEAD COLLECTIVE
Creative HEAD’s new members club for salon owners helps you take care of your team, as well as your business. Find out how it works, right here. 10min 42sec

ON THE MENU: WHAT A CLIENT WANTS (WORKSHOP)
Roll up your sleeves for 40 minutes of practical business thinking, hosted by Matt Bartell for Treatwell. With an eye for identifying emerging trends and opportunities for growth, the managing director of Threads & Co is constantly evolving his salon offering to best serve client demand. Alongside Treatwell’s lead product manager, Laura Howard, join Matt for a full service overhaul and discover how to get the most out of your menus. 38min 01sec

THE GREAT DEBATE: MOVING ON
Staffing crises? HR issues? Upscaling, downscaling or anything in between? Whatever you’re facing now, we’re here to discuss how you reassess business, put new plans into place and move on! Our expert panel includes Jordanna Cobella, Errol Douglas MBE, Hilary Hall, Elena Lavagni and Ricky Walters. 30min 26sec

SAME, BUT DIFFERENT. WHY IT PAYS TO [REALLY] KNOW YOUR CLIENT
Treatwell is Europe’s largest health and beauty marketplace – nobody understands better the power of data capture in making sense of customer behaviours. In this session, senior product analyst Dennis Meisner explains the difference between the ‘online’ and ‘offline’ client and how to understand and engage with both. 20min 35sec

THE WORKING LUNCH
Feast on a menu of five masterclasses delivered by innovative brands who’ve got good ideas to get your business back up to speed! Get stuck into sessions hosted by:
Treatwell – 31min 45sec
L’Oréal Professionnel – 26min 29sec 
ghd – 29min 49sec
Timely – 31min 12sec
Phorest – 30min 57sec

THE TRANSFORMATIVE POWER OF CHANGE
Thirty years a salon owner and now director of 3·6·5 Education, Ken West shines a spotlight on salons facing common struggles and reveals the bold moves they made to turn their businesses around. 20min 20sec

WONDER WOMEN
Two brilliant businesswomen – Mayfive’s Katie Allan and STIL’s Christel Barron-Hough – come together to share how they tackled key areas of business: carving a niche, building a brand, growing a team, keeping a clientele – and going their own way! 19min 38sec

SUSTAINABILITY LIFT-OFF (WORKSHOP)
Roll up your sleeves for 40 minutes of practical business thinking, hosted by journalist, author and broadcaster, Lucy Siegle for L’Oréal Professionnel. With her finger firmly on the sustainability pulse, BBC1’s The One Show‘s ‘green’ reporter is ready to challenge day-to-day practices and unveil a 10-point plan for in-salon environmental change. Are you? 38min 52sec

TEAM TALK WITH SLIDERCUTS
Keen for his barbershop to be a hub of the community, Mark Maciver is passing on skills and experiences to his flourishing team while guiding young people looking for direction. Hear what makes Team SliderCuts tick in a candid group session. 20min 04sec

THINK TANK
This iconic Salon Smart live Q&A session helps find solutions to real-life challenges. Send us your questions and we’ll deliver the answers! Our panel includes Simon Harris, Giorgia Rossi, Elena Tayleur and Mark Woolley. 35min 45sec

THE MULTI-TASKING MR. SMITH 
Hairdresser, businessman, entrepreneur, product pioneer… over his 35 year career, Phil Smith has mastered many roles. We sit down with the man himself to talk consolidating 28 salons into one not-for-profit flagship, championing small business and global success. 24min 49sec

WHAT’S HIS STORY?
Regularly booked to lead the hair teams at all four Fashion Weeks and for collaborations with the likes of Chanel, Dior and Balmain Paris, over the last decade Richard Phillipart has honed an exceptional session career while building a booming salon business back in Cheshire. His hair work is beautiful, and every image tells a tale… Watch Richard and his team create hair live on the Salon Smart stage and learn more about the man behind the magic. 53min 30sec


20 SESSIONS AVAILABLE NOW £35 +VAT BUY NOW