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Jamie Stevens closes an inspirational two days…

Salon Smart 2014 closed with an in-depth interview with Jamie Stevens, the 33-year-old who’s enjoying a career boom time in the public eye. Stevens, who wanted to be a professional footballer and even had a trial with Manchester United before a catastrophic injury took him out of the game, talked about the loneliness he suffered and friends he lost when he took over his mother’s salon at age 18, and the driving ambitions that followed…

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Salon Smart Masterclass teaches the essence of team and client culture

No salon owner can rest on his or her laurels when it comes to customer service – it’s a vital part of every successful salon business. But a contented clientele relies on a first class team, which is why Salon Smart teamed up with KMS California to deliver essential advice and education on creating a perfect salon culture…

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Live Q&A session inspires, invigorates and enlightens

One of the most popular sessions with the audience, Salon Smart’s Think Tank session is an opportunity for delegates to ask questions of an expert panel. This year our line-up included Nick Wood, Andrew Cannon, Nancy Cruickshank, and the bromance of the year, Sean Dawson and Steve Rowbottom, who kept the crowd in giggles with their quips and digs…

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Daniel Galvin OBE reveals the brand’s new look and plans for the future

In a relaxed and open session on the Salon Smart sofa, Daniel Galvin OBE, together with son and style director James Galvin and operations director Stephen Nurse, lifted the lid on their company refresh (“not a rebrand,” said James), with a new logo, new website and plans to launch a new salon in London’s Kensington, as well as a new consumer product line…

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