FOR A SALON THAT DELIVERS TOP CUSTOMER SERVICE
Category sponsor L’ORÉAL PROFESSIONNEL
Download Best Salon Experience category criteria, rules and entry form (3-page PDF)
Get entry tips and advice from the 2018 winner (video)
Download the Most Wanted 2019 full entry pack (all categories) (26-page PDF)
WHAT WE NEED – FOR THE JUDGES
A portfolio (max A3 size/ 24 pages) containing all of the following:
OVERVIEW – max 750 words
Give the judges a true sense of your unique approach to customer service
Provide information that sums up exactly why your salon experience is unrivalled. Include supporting imagery as relevant.
3x CASE STUDIES – max 500 words each
Demonstrate how your salon creates an exceptional experience for clients
Outline three of the most significant ways in which your salon delivers exceptional service – whether before, during, or after appointments. Include supporting imagery as relevant.
ENDORSEMENTS – max 4 pages
Prove to the judges that your customer service is second to none
Pull together a set of impressive statistics, noteworthy testimonials, exciting press and publicity and any other evidence of success.
WHAT WE NEED – FOR CREATIVE HEAD USE ONLY
THE MOST WANTED ENTRY FORM – fully completed and signed by you. You can download copies at creativeheadmag.com/mostwanted. Photocopies accepted.
A CD OR USB DEVICE – containing up to 10 images that feature within your portfolio. Images must be high resolution as we may use them if you reach the Grand Final