Top 10 tips on creating a different culture

1) Embrace positive thinking – celebrate the good, move on from the bad

2) Praise in public, criticise in private

3) Create a shared vision, the key word is shared

4) Discover the goals of your team

5) Create opportunities for people to achieve their goals

6) Show you care

7) Set stretch goals, that which is achieved easily has less value

8) What gets measured gets done, what gets praised gets repeated

9) Be a role model

10) Never ask others to do what you would not do

Ken West is director of business experts 3•6•5 – email him on